Remote management services
- Monitoring server hardware state
- Server maintenance
- Managing network and server account management
- Anti Virus Management
- Network and link management
Desktop management
- Troubleshooting standard software related issues
- Security updates and application updates
- Backup services
FMS onsite services
- Inventory management and change tracking
- Software installation and trouble shooting
- Unix server and DBA support
- Helpdesk
- Desktop support
- Network support
Email Hosting Service
- Hosting of email at Usha premises
- Remote management of email system at customer premises
